Installation & Licensing
Your Free Trial will last for 7 days and it begins as soon as you install any of the premium plugins.
Continuing to use the plugins after the trial has ended
When your trial ends, you will retain access to the 4 free plugins. If you wish to continue using all premium plugins, you will now need to purchase the subscription. To purchase, please log in to your account and click on Subscribe now (or here if you are a business requiring Team Licensing).
You’re under no obligation to automatically renew when your subscription is nearing an end. In the Billing section of your account you can opt to either pause the subscription renewal until you choose to renew again, or cancel altogether so that your subscription will cease to exist entirely.
On your subscription, you receive ALL plugins and all plugins are automatically updated and upgraded to newer versions during your subscription period. When your subscription ends, it will be necessary to renew it to continue using the plugins.
Once you have paid for your subscription, simply click on the Install All button in Astute Manager. See How do I install for further advice.
Uninstalling
If you wish to uninstall the plugins, please see our step-by-step guidance on uninstalling.
The subscription only requires one account which contains all plugins, this account is then useable on 2 computers owned by you.
If you are a business with employees using our subscription then you will require multiple accounts. This can be done through our Team Licensing system.
We allow installation and activation on up to two computers used exclusively by the same person. For example: If you have a machine only you work on in your office, and your own machine at home, you can install and activate on both machines.
This applies to both Windows and/or Mac OS computers, be they desktop, laptop, tablet, etc.
If you wish to use the products on more than 2 machines, or for further colleagues to also use the products, additional licenses will need to be purchased through our Team Licensing systems, as the volume of licenses required will reflect the number of users.
For Team Licensing please see:
When you sign up for the Free Trial and download the Astute Manager, you will receive 4 plugins for free; MirrorMe, DirectPrefs, AstuteBuddy and Autosaviour.
Your 7 day trial begins as soon as you download any premium plugin, but you can use the free plugins before you begin your trial and keep them after the trial has ended. Simply quit Illustrator then download the installer from the Downloads page of your account to get started.
If you decide to purchase the subscription after the 7 day trial has ended, you can do so in the safe knowledge that you have a further 7 days to request and receive a refund, no questions asked.
We're proud to say that our plugins pay for themselves after 3 days and we're certain you won't be disappointed, but whatever your decision, you get to keep those 4 free plugins.
AM4 Pro Subscription
Please quit illustrator and download the Astute Manager (this can also be downloaded from the "Astute Manager" tab/page of your Customer Account).
Now depending on your computer follow:
· How to setup Astute Manager on macOS
or
· How to setup Astute Manager on Windows
For individual users
After creating your Astute Graphics account you go to Teams > AM Pro Teams > Upgrade to a Team Account and choose the Team Freemium Plan for free use of a team plan with some limitations. This allows a maximum of 3 users in the team - see How does Astute Manager Pro work for individual users?For Teams
After creating your Astute Graphics account you go to Teams > AM Pro Teams > Upgrade to a Team Account and choose the Team Freemium Plan for free use of a team plan with some limitations. This allows a maximum of 3 users in the team.
If wishing to upgrade to a paid subscription, please go to Teams > AM Pro Teams > Manage Account > Switch Plan > then choose Select Plan or Choose your Plan beneath the plan that you wish to upgrade to and proceed to the checkout.
Further information
Astute Manager Guide
What is the difference between an Astute Manager Pro subscription and a Plugin subscription?
Plugin Subscription
Please quit illustrator and download the Astute Manager (this can also be downloaded from the "Astute Manager" tab/page of your Customer Account).
Now depending on your computer follow:
· How to setup Astute Manager on macOS
or
· How to setup Astute Manager on Windows
Next, if you're beginning a Free Trial, click the Menu button near the top right of the Astute Manager and select "Install all plugins" (if you prefer to install the plugins individually, you can click on the individual install button beside each plugin). The trial will begin as soon as you install any premium plugin.
If you're moving from a Trial then click "Subscribe" on your account dashboard. to purchase your subscription.
Further information
Astute Manager Guide
What is the difference between an Astute Manager Pro subscription and a Plugin subscription?
Requirements:
You need to be a current (paid) subscriber of the Astute Graphics service in order to access beta releases.
Access to the Astute Graphics Slack community (free): http://bit.ly/ag-slack
Astute Graphics subscribers have the opportunity to access forthcoming releases early, allowing not only quicker access to more efficient and creative workflows, but also provide feedback to influence the direction of the new features.
All beta releases have already passed through internal testing, so are true "beta" and not "alpha" releases. Therefore, whereas we can't assure that these beta releases will be perfect - and we do ask for feedback in relation to issues discovered - they can be considered for integration into commercial workflows.
How to access beta releases
Quit Adobe Illustrator and open the Astute Manager
Navigate to your "My account" page via the user menu:
Join Astute Graphics Beta Programme step 1
Scroll down the "My account" page and click on the Become a plugin beta tester button:
Join Astute Graphics Beta Programme step 2
If you agree with the text, click on the Enable beta access button:
Join Astute Graphics Beta Programme step 3
Your user icon should now indicate you are a beta tester:
Join Astute Graphics Beta Programme step 4
You can now navigate to the plugins and plugin updates pages. Any beta releases will be listed as normal. Updating your plugins to these are via the normal process.
Information about the latest beta updates will not be stated in the plugins update page within the Astute Manager or website. For information, overviews, training and more, please visit the Astute Graphics Slack community and navigate to the #beta channel.
We as beta testers to provide as much feedback as possible, which really helps ensure solutions that really help our customers.
If you wish to leave beta access
Quit Adobe Illustrator and open the Astute Manager
[Recommended] Uninstall all plugins
Navigate to the "My account" page
Scroll down and click on the Leave the beta plugin channel button and follow instructions:
Join Astute Graphics Beta Programme step 5
Re-install the plugins you require
Troubleshooting
If, after enabling or disabling beta access, upon running Illustrator any of the tools are not licensed (you may see a warning in a panel such as "ID:8"), uninstall all plugins and reinstall.
Check your compatibility.
Go to the Free Trial registration page and enter your details.
Choose a password of at least 6 characters and accept the terms of service.
You will then be sent straight to the account system page where you will be able to download Astute Manager and get started immediately.
You will also receive a Free Trial welcome email with a link to the Astute Manager. If you don't find the email immediately, you can continue from the website.
Please note that (particularly if you are a gmail or Hotmail customer) the email(s) may go into your Promotions/Other or Junk folder, so please check there if you don’t see it in your inbox.
Please follow the guidance for installing on macOS or installing on Windows.
You will receive 4 free plugins which you can use before the trial begins and keep after the trial has ended.
Installing any premium plugin will automatically start your free 7 day trial. No payment details are taken.
You will need uninterrupted internet connection to successfully install, if you have slow internet access this may take a little while.
For plugins that have finished installing, you should see a green tick next to each one.
Please see the following support articles for further guidance:
- Plugin management options in Astute Manager
- I'm having problems installing, what should I do?
The act of signing up to our Free 7 Day Trial will create your customer account if you don’t already have one. Your account is then already created if you decide to sign up for a subscription (your card details will only be taken if you decide to purchase). Please refer to our Privacy Policy for details of how to edit/request account deletion.
Two separate services from Astute Graphics
The Astute Graphics Plugin Subscription provides 12 months of access to our extensive suite of cutting-edge design tools that boost creativity and speed up your workflow.
The Astute Manager Pro Subscription provides 12 months of access to the Astute Graphics Digital asset management system. Offering maximum asset management features to both individual users and creative teams, it helps you to avoid the chaos of scattered files by easily sharing, organizing, backing up and restoring your Illustrator assets with ease, speed and security, at just the click of a button.
Watch a video here to see how the Astute Manager Pro works.
Use one service or both
As the Plugin subscription and Astute Manager Pro subscription are separate services, it is possible to have a Plugin subscription independently of an Astute Manager Pro Subscription, and vice versa.
Just one Installer
The Astute Manager is our installer for all Astute Graphics services. You can use it to install and manage the features of:
A Plugin subscription
An Astute Manager Pro Subscription
Both of the above
A Free Trial of the plugins
There is only one Installer. The Astute Manager is our installer for all Astute Graphics services. You can use it to install and manage the features of:
Both of the above.
A Free Trial of the Plugins.
Please see What is the difference between an Astute Manager Pro subscription and a Plugin subscription? for more information.