With Astute Graphics subscriptions, every update and release is guaranteed for the current version of Illustrator. If any updates or new releases become available, the Astute Manager will automatically offer you the chance to install these.
Internet
You will need direct internet access to purchase, download, activate, operate and regularly maintain activation status for the software. It is highly recommended to have the Astute Manager loaded in the menu bar/task bar to ensure that you are not inconvenienced with temporary license inactivity.
Changing your computer
If you intend to change the computer on which you already have any of the Astute Graphics products activated, ensure that you first log out of the Astute Manager (this will deactivate it) before making the change. Failure to do so may result in abuse of your license/s and subsequent blocking of future activations, see below for further information.
Trial and licensing introduction
Plugins
You can download and install our plugins, then trial them for 7 days free of charge. During those 7 days, the plugins will provide you with full functionality just as the paid versions would. This will ensure a complete experience of the plugins before purchasing. Once the Trial period has ended, you will no longer have access to the tools until a purchase has been made. However, you will still have full access to any files created, even after the trial period has ended. You will also still have access to the free plugins.
Astute Manager Pro
A Trial is not necessary for the AstuteManager Pro service. Instead, after creating your Astute Graphics account you go to Teams > AM Pro Teams > Upgrade to a Team Account and choose the Team Freemium Plan for free use of a team plan with some limitations. This allows a maximum of 3 users in the team and allows continued use for as long as the storage and other features offered are sufficient for your use.
How many computers can I install on?
The number of licenses bought indicates the number of eligible users at any one time. For each license, we allow installation and activation on up to two computers used exclusively by the same person. For example: If you have a machine only you work on in your office, and your own machine at home, you can install and activate on both machines (this applies to both Windows and/or Mac OS computers, be they desktop, laptop, tablet, etc). If you have multiple versions of Adobe Illustrator on a single machine, there is no need to buy multiple versions of our software. During the installation process you will be asked to specify which versions of Illustrator you want to install to. You can choose them all, or specify individual versions. Your license/s can be applied to Windows or MAC as they are OS agnostic.
Please note that it is not possible to use a license across two system user accounts. We are also not compatible with simultaneous multi user virtual machines such as Azure Virtual Desktop.
If you wish to purchase more than one license, please refer to our Team Licensing guides and ensure that you either contact us with the request to be made a Team Owner or convert your account to a Team Owner account before purchasing.
De-activating your computer
Logging out of the Astute Manager will deactivate the license on that machine. Likewise, if you were to break a computer or if it crashes on you, the licensing system is able to cater for this situation in that so long as users are not able to access the originally activated machine, the license can be reused on the new computer. Accordingly there should be no issues when you reinstall on a new system however, if there is a problem do not hesitate to let us know and we will resolve this for you.