Legacy Licenses are historical licenses (a license type that is no longer offered and so cannot be renewed) for plugins which customers purchased prior to our change of service model on 14 September 2019.
In the past, our plugins were compatible with CS6 and customers who bought these licenses can still use them by reinstalling. To use these “Legacy Licenses” you must have already purchased them in the past as we no longer make them.
In the past we also sold individual license keys. It's no longer possible to purchase individual license keys as due to the change in the structure of our licensing we no longer produce individual keys.
While these legacy licenses will no longer be updated, and are not compatible with future operating system or Adobe Illustrator releases, the licenses remain valid and available for:
Adobe Illustrator CS6 to Illustrator 2019
Windows 7 / 8.1 / 10 and macOS 10.10 through 10.14.
You should have kept a record of your license keys for future reinstallation with the older Unified Installer Installation Method. If you are experiencing any issues locating your license keys, please contact us quoting any known email addresses to which your plugin(s) are currently registered.
Do not upgrade from Mojave to Catalina or above:
Please note that legacy customers should avoid upgrading from Mojave to Catalina, Big Sur or above.
Do not move to Illustrator 2019 or above:
Legacy customers should also avoid upgrading beyond Illustrator 2019 as previously purchased plugins are not compatible with Illustrator 2020 or above.
When you upgrade to a new version of Illustrator, in the advanced options of the creative cloud app, deselect "removal of previous versions of Illustrator".
If your first purchase with us was made after 14 September 2019 then you don’t own any legacy licenses.
Full compatibility for current subscription licenses can be found here.