As your Team Owner has purchased the Astute Manager Pro subscription plan, they should have invited at least 1 person within your company to become a Team Member.

A Team Owner can also provide at least one Team Member with Team Manager permissions, the Team Manager is also then able to invite other Team Members. See How does Astute Manager Pro Team Licensing work? for a table of Team Licensing permissions.

I haven't received an invite to the Team

If no one in your company has yet received an invite from the Team Owner, please send the Team Owner the following request:

You recently purchased an Astute Manager Pro subscription for our Team. In order to begin using the plan, we require you to send the user/s an invite to the team. Please can you:

  1. Invite the Team Member/s by following Inviting colleagues to become Team Members.

  2. If necessary, please also provide Team Manager permissions (see Promoting an AM Pro Team Member to Team Manager) to one of those Team Members so that they may also manage the licenses. 

As a Team Member, once you have been added to the team, the Team Owner and Team Manager/s can begin sharing assets with you and the rest of your Team.

Important

We allow installation and activation on up to two computers used exclusively by the same person. For example: If that person has a machine only they work on in the office, and their own machine at home, they can install and activate on both machines (this applies to both Windows and/or Mac OS computers, be they desktop, laptop, tablet, etc).

Our Software is SaaS software. Every user will need to sign into their astutegraphics.com account via the Astute Manager software which is installed locally (Windows and/or macOS). It’s necessary to have direct internet access (not behind a proxy), and establish a secure connection with https://account.astutegraphics.com/ to regularly maintain activation status. It is highly recommended to have the Astute Manager loaded in the menu bar/task bar at all times to ensure that you are not inconvenienced with temporary license inactivity.