Why does my account say "Your license has been assigned by Astute Graphics support"?

If your license was provided to you directly from Astute Graphics:
You may see this notification if your license was provided directly by Astute Graphics.

If you purchased your license via PayPal before 15 December 2020 and you haven't renewed since:
You may also see this notification if you purchased an individual license via PayPal before 15 December 2020 and you haven't renewed since.
In this case, although your license would no longer be active, your Dashboard would look slightly different to usual and it would show that you are on a Team Account - this isn’t anything to worry about, it simply means that at the time of your purchase, we added your account manually to the system.

Due to manual payment processing, the subscription did not auto-renew upon expiry but it is now possible to purchase via PayPal directly from our website.